Welcome to the website of Shivakarma Infotech Solutions Private Limited ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, services, and any interactions with our company.

Company Name: Shivakarma Infotech Solutions Private Limited
Website: shivakarma.in
Registration: U62099UP2025PTC223343
Office Address: Uttar Pradesh, India

By accessing or using our website or services, you ("User," "Client," or "you") agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Services Overview

Hospital Management Systems, UI/UX Design, Database Security, Mobile Applications, E-Commerce Development, ID Card Management, Inventory Management, Website Designing, IT Consultancy, IT Management, WhatsApp Integration, Customer Relationship Management, Digital Marketing, Cyber Security, Domain Hosting, Staff Hiring Management, Appointment Management, Data Analysis, App Development, Bulk SMS Service, and Biometrics Record Management.

2. Acceptable Use

You agree to provide accurate and truthful information, respect intellectual property rights, maintain professional and respectful communication, use our services for legitimate business purposes only, and comply with all applicable laws and regulations. You must not post spam or false information, engage in fraudulent practices, violate third-party rights, attempt to disrupt or compromise our systems, or use our services for illegal activities.

3. Service Agreements and Quotations

All service requests initiated through our website are preliminary inquiries. Formal agreements require separate written contracts. Quotations provided are estimates subject to detailed requirements analysis, and final pricing may vary based on project scope. Our typical engagement process: initial consultation, requirement analysis, written proposal (scope, timeline, pricing), contract execution, and project delivery.

4. Intellectual Property Rights

All content, materials, software, designs, and technologies developed or provided by Shivakarma Infotech Solutions Private Limited remain our intellectual property unless explicitly transferred through written agreement. We respect and protect client intellectual property - any client data, proprietary information, or trade secrets are kept confidential and used solely for service delivery.

5. Payment Terms and Pricing

Pricing may be consultation-based (typically free initial consultation), project-based (fixed pricing for defined scope), hourly (ongoing support), or subscription (hosting/managed services). Payment terms typically require a 25-50% advance for project initiation, milestone-based progress payments, and a final payment due upon project completion and acceptance.

6. Warranties and Disclaimers

We warrant that our services will be performed with professional skill and care, delivered according to agreed specifications, and compliant with applicable industry standards. Typical warranty periods: 90 days post-delivery for software development bug fixes, 30 days for website functionality issues, and as specified in individual agreements for security solutions.

7. Limitation of Liability

Our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, loss of profits or business opportunities, data loss not caused by our negligence, or third-party claims unrelated to our direct actions.

8. Dispute Resolution

We encourage resolution of disputes through direct communication and negotiation, mediation through neutral third parties, and escalation to senior management when necessary. All disputes are subject to the jurisdiction of the courts in the High Court, Lucknow, and are governed by the laws of India, with arbitration as per the Indian Arbitration and Conciliation Act, 2015.

9. Contact Information

Website: shivakarma.in
Email: contact@shivakarma.in
Phone: +91 99199 55501
Location: Uttar Pradesh, India